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Ordering and Shipping Information

Shipping

The items in your cart will be grouped according to the anticipated ship date.  The estimated ship dates can be seen on the Review order page. Your order will automatically be split as shown on the Review Order page so we can get the products to you as quickly as possible.  If you would prefer one shipment, please click the “Group my items into as few shipments as possible” box.  Orders placed after 4 PM EST are sent to fulfillment the next business day.

Our FREE SHIPPING includes all US addresses, US territories and US Military addresses, AK, HI, PR, and VI and is sent Monday through Friday; excluding holidays.  US Postal Service First Class or Priority Mail and UPS Ground, are our primary shipping methods and are selected at our discretion. Shipping transit times are generally between 2-7 business days, excluding holidays. We reserve the right to charge a $6.99 shipping fee if an alternative method is requested.

Expedited Orders

Overnight and 2nd day orders are shipped when complete, Monday through Friday, excluding holidays. We will contact you with shipping/tracking information. Overnight and 2nd Day orders ship via UPS or USPS (at our discretion) and are available for a $36.99 non-refundable flat fee for overnight and a $14.99 non-refundable flat fee for 2nd day within the continental United States (excludes Hawaii, Alaska, Virgin Islands & Puerto Rico).  Deliveries delayed due to inclement weather are not eligible for refund or guaranteed by any carrier.  Overnight and 2nd Day orders are delivered Monday through Friday, excluding holidays.  Saturday delivery is available for an additional charge — Please call us to verify if this service is offered in your area.

Phone Orders

Please call us toll free at (888) 245-5000 (Monday - Friday 8 AM - 7 PM EST and Saturday 9 AM - 1 PM EST) to place an order by phone. We welcome special orders; however, they are non-refundable.

Payment Options

We accept Visa, MasterCard, American Express, Discover and PayPal. If using a credit card, you will not be charged until your product(s) has been shipped. We also accept personal checks and money orders.

Heat Sensitive Products

Heat sensitive products are shipped free of charge, Monday, Tuesday and Wednesday via USPS Priority Mail or UPS Ground (at our discretion) with an ice pack. Although the ice pack will melt during shipping, the product will retain its integrity. Probiotics are manufactured with overages that ensure label potency when exposed to extreme temperatures.  If you would like your heat sensitive items shipped Thursday through Saturday, uncheck the “Only ship Mon-Wed” box.

Please note that heat sensitive products are non-returnable and non-refundable.

By ordering a heat sensitive product (which is clearly noted in the product name), you agree to the above policy. Please note that we do not ship heat sensitive products internationally.

If you have any questions, please call us toll free at (888) 245-5000 (Monday - Friday 8 AM - 7 PM EST and Saturday 9 AM - 1 PM EST) or e-mail us at info@professionalsupplementcenter.com.

International Orders

Click here for information on international orders.

Notice

The Professional Supplement Center assumes no risk or liability for your use or misuse of information contained on this website. Health related and label information change frequently, and while every attempt has been made to ensure the content on this site is accurate, you should always check with a healthcare practitioner before taking any nutritional supplements.  Additionally, to comply with our return policy, the label should be reviewed prior to opening a product.

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*Our FREE SHIPPING (includes all US addresses, US territories and US Military addresses, including AK, HI, PR, and VI) is generally sent Monday through Friday, excluding holidays, via priority mail or first class mail from the US Postal Service or UPS Ground, at our discretion. Shipping transit times are generally between 2-7 business days, excluding holidays. We reserve the right to charge a shipping fee if an alternative method is requested. Learn more here.

Please Note: Professional Supplement Center assumes no risk or liability for your use or misuse of information contained on this website. Health related and label information change frequently, and while every attempt has been made to ensure that the content on this site is accurate, product infomation changes are subject to change without notice. Additionally, to comply with our return policy, the label should be reviewed prior to opening a product. You should always check with a healthcare practitioner before taking any supplements.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, or prevent any disease.
This site is not owned or operated by either Metagenics, Inc. or NeuroScience Inc.
Douglas Laboratories' logo, text, graphics, and photo images are the property of HVL LLC dba Douglas Laboratories and are used with permissions. Copyright © 2018.
Pure Encapsulations' logo, text, graphics, and photo images are the property of Pure Encapsulations, Inc. and are used with permissions. Copyright © 2018.

© Copyright 2018 Professional Supplement Center, LLC, 5441 Palmer Crossing Circle, Sarasota, FL 34233. All rights reserved. Local time is 11/20/2018 7:08:26 PM.