****Orders received before 2PM EST will be shipped the same business day (Monday through Friday, excluding holidays) if the product(s) is in stock. Please note that we do stock thousands of items; however, to ensure that our customers receive only the freshest vitamins and supplements, we do not stock all of the products on our website. Most products that are out of stock will arrive in our warehouse within 2-7 business days and will be shipped to you as soon as we receive them. We will notify you via email if an item(s) will take longer than 3 business days to ship.
If an item on your order is temporarily backordered we will notify you by email and we will ship what we have in stock. The temporarily backordered item(s) will be shipped as soon as we receive it (usually between 7-14 business days) unless we hear from you otherwise.
The Professional Supplement Center assumes no risk or liability for your use or misuse of information contained on this website. Health related and label information change frequently, and while every attempt has been made to ensure the content on this site is accurate, you should always check with a healthcare practitioner before taking any nutritional supplements. Additionally, to comply with our return policy, the label should be reviewed prior to opening a product.
Please call us toll free at (888) 245-5000 (Monday - Friday 8 AM - 7 PM EST and Saturday 9 AM - 1 PM EST) to place an order by phone. We welcome special orders; however, they are non-refundable.
We accept Visa, MasterCard, American Express, Discover and PayPal. If using a credit card you will not be charged until your product(s) has been shipped. We also accept personal checks and money orders.
Our FREE SHIPPING (including all US addresses, US territories and US Military addresses, including AK, HI, PR, and VI) is generally sent Monday through Friday, excluding holidays, via priority mail or first class mail from the US Postal Service or UPS Ground, at our discretion. Shipping transit times are generally between 2-7 business days, excluding holidays. We reserve the right to charge a $6.99 shipping fee if an alternative method is requested.
Overnight and 2nd day orders, received before 3:00 PM EST, are shipped when complete, Monday through Friday, excluding holidays. We will contact you if the products in your order are not immediately available. Overnight and 2nd Day orders ship via UPS or USPS (at our discretion) and are available for a $36.99 non-refundable flat fee for overnight and a $14.99 non-refundable flat fee for 2nd day within the continental United States (excludes Hawaii, Alaska, Virgin Islands & Puerto Rico). Deliveries delayed due to inclement weather are not eligible for refund or guaranteed by any carrier. Overnight and 2nd Day orders are delivered Monday through Friday, excluding holidays.
Saturday delivery is available for an additional charge — Please call us to verify if this service is offered in your area.
Heat Sensitive Products
Heat sensitive products are shipped free of charge, Monday, Tuesday and Wednesday via USPS Priority Mail or UPS Ground (at our discretion) with an ice pack. Although the ice pack will melt during shipping, the product will retain its integrity. Probiotics are manufactured with overages that ensure label potency when exposed to extreme temperatures.
Please also note that heat sensitive products are non-returnable and non-refundable. If you have any questions please call us toll free at (888) 245-5000 (Monday - Friday 8 AM - 7 PM EST and Saturday 9 AM - 1 PM EST) or e-mail us at firstname.lastname@example.org.
BY ORDERING A HEAT SENSITIVE PRODUCT (which is clearly noted in the product name), YOU AGREE TO THE ABOVE POLICY.
Please note that we do not ship heat sensitive products internationally.
Click here for information on international orders.